KentMeng   •   1 Follower
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Jujube Western Delights
The Jujube Coffee House   -   Kuala Lumpur , Kuala Lumpur
Sep 10th 2017, 8:48PM
Like this delicious KindMoment!    

Can't use coupons....
Staff said no longer available...
But coupon not expired!
Share your comments here 8 Comments
KindMealAdmin   Sep 10th 2017 at 10:38PM
Dear Kent, we are sorry to hear of your problem. It may be a miscommunication with the staff, as other members are still able to redeem the discount.

Can you please let us know what date and time you went? We will get in touch with them asap to clarify on the situation and update you.
KentMeng   Sep 11th 2017 at 11:08AM
Sunday 10 September 2017. time 830pm. I show the apps and the coupon. The staff said not available.
KindMealAdmin   Sep 11th 2017 at 12:20PM
Thank you for the information, we will get in touch with Jujube to investigate further into the matter.
KentMeng   Sep 12th 2017 at 12:14AM
Thank you for your concern. Appreciate!
KindMealAdmin   Sep 13th 2017 at 4:16PM
Hi Kent, can you please let us know which outlet you went to that had problems redeeming the coupon? Is it the OUG one, or their upstairs cafe at Taman Fadason Kepong?
KentMeng   Sep 14th 2017 at 12:27AM
Upstairs Cafe at Kepong.
KindMealAdmin   Sep 14th 2017 at 8:49PM
Actually the Jujube Coffee House in Kepong paused operations for a couple months and only resumed operations this month, thus the KindMeal deal was only valid at their OUG outlet. If you see your coupon, you actually downloaded the one for OUG outlet.

We are working with them to resume the deal at Kepong upstairs cafe. Once activated, you will be able to select the Kepong outlet as well when downloading coupons.

Sorry for the confusion and inconvenience. We will keep you posted, thank you.
KentMeng   Sep 23rd 2017 at 6:54PM
Oh.. Thats why before I can use it but now I can't. Thanks for the info. Appreciate.
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